MindBright and its employees commits to providing a counselling service that maintains complete client confidentiality both in regards to attendance, session content and any records or notes taken and retained during the provision of counselling services.
It is noted and will be discussed with all new clients that there are exceptional circumstances where it may not be possible to uphold confidentiality. As per the ACA Code of Ethics these circumstances include:
Where the counsellor believes that the client or another person is at risk of harm.
Where the counsellor is required to do so by law.
Where a referral is sought.
In all cases consent to change the agreement regarding confidentiality will always be sought from clients first and disclosure of information will be restricted to relevant information only and be conveyed only to appropriate people for appropriate reasons.
Small Communities & Confidentiality:
As MindBright offers services within a small community it is possible that we will come into contact during our day to day routines outside of the counselling room. In the event of a chance meeting and in order to maintain your confidentiality it is my policy not to initiate a greeting in public. You are welcome to do so.
Where it becomes apparent that we share mutual social contacts or activities which mean we are in regular contact outside of the counselling room we can discuss whether continuing the counselling relationship remains appropriate and comfortable for you.
So far as possible client sessions will be scheduled to allow adequate time between sessions to avoid cross-over. However, where this is not possible please be mindful of the rights to confidentiality of other clients attending sessions.